"We now all have the same language. We use the same words. We always knew what we were talking about but using the developmental milestones, we can connect with each other and the parents so much better."

"Once I had done the reflection piece, looked over the milestones, [thought about] what we'd be doing next with the milestones that the child was working on, I could have an informed discussion about that child - more so than I've had in the past."

"I noticed that teachers came into conferences with more confidence, even though they knew conference issues would be difficult. [In the past], I would often feel I had to take over or that teachers didn't have the language to carry out the conference, or that they were intimidated. Now I sit back and observe without having to take over." Program Director